WHAT IS OUR RETURN AND EXCHANGE POLICY?
- Please make sure to check descriptions and measurements before you finalize and checkout items.
- Returns are not allowed unless, the item has damage, which the client is unaware of.
- Any form of exchange ( damage upon review etc) approved by seller should be sent back by customer to seller within 2 working days.
- items should be in perfect condition and haven't been worn or washed
- Pick-up for exchange by customer should be done within 5 working days unless a request for extension was approved by seller
- All shipping fee for exchange is shouldered by customer
- as per DTI , change of mind is not a valid reason for RETURN, EXCHANGE or REFUND.
Should you have more inquiries, please feel free to reach out to us. Here are your options;
Instagram Page: www.instagram.com/simonesclosetcatalog/
Facebook Page: www.facebook.com/simonesclosetshop
Simone's Hotline: 09173250641